Data Privacy

GT99 Privacy Policy — How We Collect, Use, and Protect Your Data

Your personal information matters. This page explains exactly what data GT99 collects, why we collect it, how we use it, and what rights you have over it as a GT99 player in Bangladesh.

Last updated: January 2025

Six Ways GT99 Protects Your Privacy

These are the core privacy commitments GT99 makes to every player. The full policy details follow below.

SSL Encryption on Every Page

Every page on GT99 — from registration to withdrawal — is protected by SSL encryption. Your data travels between your device and GT99's servers in an encrypted format that cannot be intercepted.

No Sale of Personal Data

GT99 does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to operate your account and improve your GT99 experience.

Secure Data Storage

GT99 stores all player data on secure, access-controlled servers. Sensitive information such as payment details is never stored in plain text and is handled in compliance with applicable data protection standards.

Minimal Data Collection

GT99 only collects the data that is genuinely necessary to operate your account, process payments, and comply with regulatory requirements. We do not collect data for the sake of it.

Your Rights, Always Respected

You have the right to access, correct, or request deletion of your personal data at any time. GT99 will respond to all data rights requests within 30 days of receipt.

Marketing Opt-Out Available

GT99 will only send you promotional communications if you have opted in. You can withdraw your marketing consent at any time from your account settings or by contacting GT99 support.

This Privacy Policy applies to all GT99 services including the GT99 website, mobile application, arcade games, fishing games, card games, and the Crickex cricket betting section. By using GT99, you agree to the data practices described in this policy.

01 Introduction

GT99 ("we", "us", "our") is committed to protecting the privacy of every player who uses our platform. This Privacy Policy explains how GT99 collects, uses, stores, and shares your personal data when you register for a GT99 account, make deposits or withdrawals, place bets, or interact with any GT99 service.

We know that handing over personal information to an online platform requires trust. That trust is something GT99 takes seriously. We have designed our data practices to be transparent, minimal, and secure — collecting only what we genuinely need and protecting it with industry-standard security measures.

This policy is written in plain English so that every GT99 player in Bangladesh can understand exactly what happens to their data. If you have any questions after reading this policy, our support team is available 24/7 via live chat or at [email protected].

This Privacy Policy is the authoritative version. In the event of any conflict between this English version and any translated version, the English version shall prevail.

02 Data We Collect

GT99 collects personal data in three main ways: information you provide directly, information generated by your use of GT99, and information received from third-party payment processors.

Category Data Collected Source
Account Data Full name, date of birth, mobile number, username, password (hashed) Provided by you at registration
Identity Verification National ID number, passport number, ID document images Provided by you during KYC verification
Payment Data bKash/Nagad/Rocket mobile number, transaction reference numbers Provided by you and payment processors
Usage Data IP address, device type, browser, pages visited, session duration, game history Automatically collected during platform use
Communications Live chat transcripts, support emails, feedback submissions Generated when you contact GT99 support
Cookie Data Session tokens, preference settings, analytics identifiers Automatically collected via cookies and similar technologies

GT99 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information. We do not collect financial account numbers beyond the mobile banking numbers required for BDT payment processing.

GT99 never stores your full bKash, Nagad, or Rocket PIN. Payment authentication is handled directly by the respective mobile banking provider. GT99 only receives a transaction confirmation reference.

03 How We Use Your Data

GT99 uses the personal data we collect for the following specific purposes:

  • Account Management: To create and maintain your GT99 account, verify your identity, and manage your account settings and preferences.
  • Payment Processing: To process BDT deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
  • Service Delivery: To provide access to GT99 games including Supermarket Spree, Ocean King Jackpot, Insect Master, Jackpot Fishing, Cat Fishing, Tongits Go, and the Crickex cricket betting section.
  • Regulatory Compliance: To comply with anti-money laundering (AML) obligations, age verification requirements, and any other applicable legal or regulatory requirements.
  • Fraud Prevention: To detect, investigate, and prevent fraudulent activity, account abuse, and other prohibited conduct as defined in the GT99 Terms and Conditions.
  • Customer Support: To respond to your support requests, resolve disputes, and improve the quality of GT99's customer service.
  • Platform Improvement: To analyse usage patterns and player behaviour in aggregate to improve GT99's games, features, and overall user experience.
  • Responsible Gaming: To monitor gaming patterns and identify players who may be at risk of problem gambling, in order to offer appropriate support tools.
  • Marketing Communications: To send you promotional offers, bonus notifications, and GT99 news — but only if you have opted in to receive such communications.

GT99 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except in cases of fraud detection where immediate automated action is necessary to protect the platform and other players.

04 Legal Basis for Processing

GT99 processes your personal data on the following legal grounds:

  • Contract Performance: Processing your account data, payment data, and game data is necessary to fulfil GT99's contractual obligations to you as a registered player.
  • Legal Obligation: Identity verification, AML checks, and transaction record-keeping are required by applicable gaming and financial regulations.
  • Legitimate Interests: Fraud prevention, platform security, and aggregate analytics are carried out on the basis of GT99's legitimate interest in operating a safe and fair gaming platform.
  • Consent: Marketing communications and non-essential cookies are processed only on the basis of your explicit consent, which you can withdraw at any time.

Where GT99 relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

05 Data Sharing

GT99 does not sell your personal data. We share your data only in the following limited circumstances:

  • Payment Processors: GT99 shares the minimum necessary payment information with bKash, Nagad, and Rocket to process your BDT deposits and withdrawals. These providers have their own privacy policies and data security obligations.
  • Identity Verification Providers: GT99 may use third-party KYC (Know Your Customer) service providers to verify your identity documents. These providers are contractually bound to process your data only for verification purposes.
  • Regulatory Authorities: GT99 may be required to share player data with gaming regulators, financial intelligence units, or law enforcement agencies in response to lawful requests or as required by applicable regulations.
  • Fraud Prevention Services: GT99 may share data with industry fraud prevention databases to identify and block fraudulent accounts and transactions.
  • IT and Hosting Providers: GT99's platform infrastructure is supported by third-party hosting and technology providers who process data on GT99's behalf under strict data processing agreements.

All third parties with whom GT99 shares personal data are required to maintain appropriate security standards and to use the data only for the specific purpose for which it was shared. GT99 does not permit third-party service providers to use your data for their own marketing purposes.

GT99 will never share your personal data with advertisers, data brokers, or any other commercial third party for marketing or profiling purposes. If you receive unsolicited marketing claiming to be from GT99 via an unknown channel, please report it to [email protected] immediately.

06 Cookies and Tracking

GT99 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use GT99. The following types of cookies are used:

Cookie Type Purpose Can Be Disabled?
Essential Cookies Keep you logged in, maintain your session, and enable core platform functions No — required for GT99 to function
Preference Cookies Remember your language, display settings, and game preferences Yes — via browser settings
Analytics Cookies Collect aggregate data on page visits and feature usage to improve GT99 Yes — via cookie consent settings
Security Cookies Detect and prevent fraudulent login attempts and account abuse No — required for account security

You can manage your cookie preferences through your browser settings at any time. Please note that disabling essential or security cookies may affect your ability to log in and use GT99 normally. GT99 does not use third-party advertising cookies or cross-site tracking technologies.

07 Data Retention

GT99 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following retention periods:

  • Active Account Data: Retained for the duration of your GT99 account and for a period of 5 years after account closure, as required by applicable gaming and financial regulations.
  • Transaction Records: Retained for a minimum of 5 years from the date of each transaction, in compliance with anti-money laundering record-keeping requirements.
  • Identity Verification Documents: Retained for 5 years after account closure or the date of the last transaction, whichever is later.
  • Support Communications: Retained for 2 years from the date of the last communication, unless the communication relates to an ongoing dispute or regulatory matter.
  • Analytics Data: Retained in anonymised or aggregated form indefinitely for platform improvement purposes. Anonymised data cannot be used to identify individual players.
  • Marketing Consent Records: Retained for the duration of your account and for 1 year after you withdraw consent, as evidence of your consent history.

When personal data is no longer required, GT99 will securely delete or anonymise it in accordance with our internal data disposal procedures. You may request early deletion of your data subject to the conditions described in Section 8 below.

08 Your Privacy Rights

As a GT99 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact GT99 support at [email protected] with the subject line "Data Rights Request".

1
Right of Access

Request a copy of all personal data GT99 holds about you. GT99 will provide this within 30 days of a verified request.

2
Right to Rectification

Request correction of any inaccurate or incomplete personal data held by GT99. Some corrections may require identity re-verification.

3
Right to Erasure

Request deletion of your personal data. This right is subject to GT99's legal obligations to retain certain data for regulatory compliance.

4
Right to Restrict Processing

Request that GT99 limits how your data is used while a dispute or correction request is being resolved.

5
Right to Data Portability

Request your personal data in a structured, machine-readable format so you can transfer it to another service provider.

6
Right to Withdraw Consent

Withdraw your consent to marketing communications or non-essential cookies at any time without affecting your account status.

GT99 will respond to all verified data rights requests within 30 days. In complex cases, this may be extended by a further 30 days, in which case GT99 will notify you of the extension and the reason for it.

09 Children's Privacy

GT99 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process includes age verification steps designed to prevent minors from creating GT99 accounts.

If GT99 discovers that personal data has been collected from a person under 18, we will immediately close the associated account, delete the data, and return any deposited funds to the payment source. GT99 may report underage registration attempts to relevant authorities where required by law.

If you are a parent or guardian and believe that a minor has registered a GT99 account, please contact us immediately at [email protected]. We will investigate and take appropriate action within 24 hours of receiving your report.

18+ Only. GT99 takes its responsibility to prevent underage gambling seriously. Age verification is mandatory for all accounts and for all withdrawal requests above a certain threshold.

10 Data Security

GT99 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

  • SSL/TLS Encryption: All data transmitted between your device and GT99's servers is encrypted using industry-standard SSL/TLS protocols.
  • Password Hashing: GT99 account passwords are stored as one-way cryptographic hashes. GT99 staff cannot view your password in plain text.
  • Access Controls: Access to GT99's player database is restricted to authorised personnel only, on a strict need-to-know basis. All access is logged and audited.
  • Two-Factor Authentication: GT99 offers optional 2FA for player accounts and requires 2FA for all internal staff accounts with access to player data.
  • Regular Security Audits: GT99's platform and infrastructure undergo regular security assessments to identify and address potential vulnerabilities.
  • Incident Response: GT99 maintains a data breach response plan. In the event of a breach affecting your personal data, GT99 will notify you and relevant authorities within the timeframes required by applicable law.

While GT99 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your data safe — please use a strong, unique password for your GT99 account and never share your login credentials with anyone.

11 Changes to This Policy

GT99 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. The date of the most recent update is displayed at the top of this page.

When GT99 makes material changes to this Privacy Policy, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect, where reasonably practicable. For minor changes that do not materially affect your rights, we may update the policy without prior notice.

Continued use of GT99 after the effective date of any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the changes, you should stop using GT99 and request account closure before the changes take effect.

We recommend bookmarking this page and checking it periodically. The "Last updated" date at the top of the page will always tell you when the policy was most recently revised.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or GT99's data practices, please get in touch through any of the following channels:

  • Email: [email protected] — for data rights requests, please use the subject line "Data Rights Request" and include your registered mobile number.
  • Live Chat: Available 24/7 directly from the GT99 website and mobile app. Average first response time is under 3 minutes.
  • FAQ: Visit our FAQ page for answers to common questions about accounts, payments, and data privacy.

GT99 is committed to resolving all privacy-related queries and complaints promptly and fairly. If you are not satisfied with GT99's response to a privacy complaint, you may escalate the matter to the relevant data protection or gaming regulatory authority in your jurisdiction.

GT99 support is available in both English and Bengali. When contacting us about a data matter, please have your registered mobile number and GT99 username ready to help us locate your account and respond efficiently.

Play with Confidence

Your Data is Safe with GT99 — Register and Start Playing in BDT Today

GT99 protects your privacy at every step. Create your free account, deposit via bKash or Nagad, and enjoy cricket betting, arcade jackpots, and card games — all in Bangladeshi Taka.

SSL encrypted No data sold BDT payments only 18+ only